Refund Policy

Last Updated: June 2026

At Be A Frnd, we strive to provide a quality experience and meaningful friendship connections. Please read our refund policy carefully before purchasing any of our services.

1. Service Nature

Be A Frnd provides access to a curated friendship-matching service. Due to the personalized and digital nature of our services, refunds are limited and subject to the conditions outlined below.

2. Refund Eligibility

A refund may be considered only if:

  • A duplicate payment was made in error.
  • A technical issue on our side prevented service delivery.
  • Payment was processed incorrectly.

All refund requests must be submitted within 7 days of the purchase date.

3. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after purchase.
  • Dissatisfaction with match outcomes.
  • Failure to respond to communication requests.
  • Incomplete profile submissions.
  • Violation of our Terms & Conditions.
  • Services already delivered or initiated.

As friendship outcomes depend on individual participation and compatibility, specific results cannot be guaranteed.

4. Cancellation Policy

You may cancel future participation at any time. However, cancellation does not automatically qualify for a refund of fees already paid.

5. Refund Processing

If a refund request is approved:

  • Refunds will be issued to the original payment method.
  • Processing times may vary depending on your payment provider.
  • Approved refunds are generally processed within 7–14 business days.

6. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to suspend or terminate your account while the matter is under review.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions regarding refunds or believe you qualify for a refund, please contact us through our Contact Us page.

By purchasing and using Be A Frnd services, you acknowledge that you have read and agreed to this Refund Policy.